These Terms of Use (“Terms”) govern your access to and use of the Proxylink platform (the “Platform”), owned and operated by Alplatform, a company registered in Tunisia under registration number 1945897N, with its registered office at street Habib Bourguiba 4013 Messadine, Sousse, Tunisia (“Company,” “we,” “us,” or “our”). The Platform provides a web-based interface that allows registered users to submit prompts and inputs to various third-party artificial intelligence models and receive AI-generated outputs.
2.1. You must be at least 15 years old to use the Platform. If you are under the age of 18 (or the age of majority in your jurisdiction, if higher), you represent and warrant that you have obtained verifiable consent from a parent or legal guardian to enter into these Terms and to use the Platform as described. The Platform is not intended for persons under 15.
2.2. You agree to provide accurate, complete, and current account information and to update it promptly if it changes. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at legal@alplatforms.com if you suspect unauthorized access.
3.1. Plans. We offer a free trial and paid Subscription Plans. Access to certain features and volumes is based on your plan.
3.2. Fees. All fees are stated in U.S. dollars (or the currency displayed at checkout) and are exclusive of applicable taxes. You authorize us to charge your designated payment method for all fees due.
3.3. Automatic Renewal. UNLESS YOU CANCEL BEFORE THE RENEWAL DATE, SUBSCRIPTIONS AUTOMATICALLY RENEW FOR ADDITIONAL PERIODS EQUAL IN LENGTH TO THE EXPIRING TERM. The renewal fee will be billed at our then-current rates.
3.4. Cancellation. You may cancel your Subscription Plan at any time through your account settings. Cancellation prevents future charges but does not entitle you to a refund for amounts already paid. Access continues until the end of the current billing cycle.
3.5. Refunds. Except as required by applicable law (including mandatory consumer refund rights), all payments are non-refundable. We reserve the right to issue discretionary credits or refunds in exceptional circumstances.
4.1. Ownership. As between you and Company, you retain all right, title, and interest (including intellectual property rights) in your uploaded, posted, or submitted inputs and in the outputs generated specifically for you by the AI Providers.
4.2. License to Company. By submitting, posting, or displaying Content on or through the Platform, you grant Company a worldwide, non-exclusive, royalty-free, sublicensable (solely to our hosting, analytics, and AI Provider partners) license to:
4.3. No AI Training Without Consent. Company does not use your Content to train, improve, or fine-tune any machine learning or AI models except with your explicit prior opt-in consent, where required by law. The license in Section 4.2 does not grant us the right to use Content for model training without such consent.
You agree not to use the Platform, or cause others to use the Platform, for any purpose that:
We reserve the right, but not the obligation, to screen, review, and remove any Content that we believe in our sole discretion violates these Terms.
6.1. Non-Deterministic Nature. AI-generated outputs are probabilistic and non-deterministic. The same input may produce different results across requests, and outputs may include inaccuracies, biases, or incomplete information.
6.2. No Professional Advice. Content provided by the AI Providers is for informational purposes only and does not constitute professional, medical, legal, financial, or any other licensed advice. Do not rely on the output as a substitute for professional judgment.
6.3. Intermediary Role. The Platform acts solely as an intermediary between you and the AI Providers. Company does not endorse, verify, or assume responsibility for the accuracy, legality, originality, or appropriateness of any AI-generated output.
6.4. User Responsibility. You are solely responsible for evaluating the accuracy, reliability, and suitability of any output before using or distributing it. You assume all risks associated with the use of AI-generated content.
The Platform relies on application programming interfaces (APIs) provided by independent AI Providers. Your use of the Platform authorizes us to transmit your inputs (and resulting outputs) to these AI Providers as sub-processors of your data. You acknowledge that:
8.1. Platform IP. The Platform, including its software, code, design, graphics, text, trademarks, service marks, logos, and all related intellectual property, is owned by Company or its licensors. Nothing in these Terms grants you any right, title, or interest in the Platform except the limited, revocable, non-exclusive, non-transferable license to access and use it for your internal, non-commercial purposes (unless you have a commercial subscription that explicitly permits otherwise).
8.2. Feedback. Any feedback, suggestions, or ideas you provide about the Platform are entirely voluntary and, upon submission, become the property of Company. You assign all rights in such feedback to Company without compensation.
Company respects intellectual property rights. If you believe that any content on the Platform infringes your copyright, you may submit a takedown notice to us. While the Digital Millennium Copyright Act (DMCA) may apply to content hosted for US users, you may send a general notice of claimed infringement containing:
Send notices to legal@alplatforms.com (Attn: Copyright Agent). We will process valid notices in accordance with applicable law and may terminate repeat infringers.
You agree to defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your use of the Platform; (b) your Content, including any claims that it infringes third-party rights or violates laws; (c) your breach of these Terms; or (d) your gross negligence, willful misconduct, or fraud.
13.1. By You. You may terminate your account at any time by following the cancellation procedure in Section 3.4.
13.2. By Us. We may suspend, restrict, or terminate your access to the Platform immediately and without prior notice if you breach these Terms, engage in a prohibited activity, or if we reasonably suspect misuse. We may also terminate a free account after a prolonged period of inactivity.
13.3. Effect. Upon termination, your right to use the Platform ceases immediately. We may retain Content as described in our Privacy Policy. Sections that by their nature should survive termination (e.g., ownership, licenses for de-identified data, disclaimers, limitation of liability, indemnification) will survive.
Company shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, internet or power outages, acts of government, or failures of third-party hosting or AI Provider infrastructure.
15.1. Governing Law. These Terms and any disputes arising from them will be governed by the laws of the Republic of Tunisia, without regard to conflict-of-law principles. For UK consumers, mandatory consumer protections under UK law shall not be affected.
15.2. Informal Resolution. Before filing a formal claim, you agree to contact us at legal@alplatforms.com and attempt to resolve the dispute informally for at least 30 days.
15.3. Binding Arbitration and Class Action Waiver.
15.4. Exceptions; Consumer Rights. Notwithstanding the foregoing, either party may seek injunctive or equitable relief before the competent courts of Tunis for intellectual property infringement or misappropriation. If applicable mandatory law in your country of residence (e.g., UK, EU, Tunisia) provides that you cannot be deprived of a judicial forum, the agreement to arbitrate shall not apply, and you may bring an action in the courts of your domicile, in accordance with such law.
These Terms constitute the entire agreement between you and Company regarding the Platform and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right is not a waiver. You may not assign your rights or obligations without our prior written consent; we may assign these Terms freely. Notices to you may be provided via email or in-platform notification. The official text of these Terms is in English; translations are for convenience only.